WVNET Help Desk

Connecting to WVNET with Mac OS 8.0-9.x by modifying Remote Access
(formerly known as PPP)

Other relevant info: Checking and changing your TCP/IP settings

Remote Access and PPP can most easily be configured by using the Internet Setup Assistant. The instructions below, however, show you how to modify the settings without the assistant. These instructions explain how to manually configure your Macintosh that uses PPP OR Remote Access to connect to the WVNET 500 number.

Go to the Apple Menu>Control Panels Control Panels
Then select Remote Access.
Remote Access Control Panel
This will bring up the Remote Access window. To change the phone number, simply place your cursor in the appropriate box and delete the old number. Replace it with the new number.

You can make other changes here as well, such as changing your user name and password.

Remote Access
To manage your configurations go to File>Configurations.

Note that you can have multiple setups, but we recommend, for simplicities sake to only have one.

Remote Access Configurations File
The configurations window displays all of the configurations that you have set up to connect to the Internet. This is where any other configurations that you have established using the Internet Setup Assistant will be displayed.
Remote Access Configurations
To make a particular configuration active--Click the "Make Active" button.
Remote Access Configurations - Make Active
To delete unwanted configurations, click the "Delete" button.

You may also create other configurations here by selecting one of your current configurations and clicking the "Duplicate" button. Then you can click the "Rename" button to name it something that you will remember.

If you do this, however, you need to remember that your Mac can only use one configuration at a time and must be told which setup is the "Active" one. SO when you create a new configuration, remember to click the "Make Active" button.

Remote Access Configurations delete

Check your TCP/IP Settings!

If you are having difficulty connecting to the new 500 number and have made the changes to Remote Access. You may want to check your TCP/IP settings. Follow theses steps to modify your TCP/IP settings

As with Remote Access, TCP/IP can also have multiple Configurations. If you make changes in Remote Access you will want to make certain that the TCP/IP Configurations correspond. If you use the Internet Setup Assistant to configure your settings, the TCP/IP configurations are automatically created. If you modify Remote Access by itself, the TCP/IP settings need to also be modified.

Go to the Apple Menu>Control Panels

Then select TCP/IP.

This will bring up the TCP/IP Window.

IP Address, Subnet Mask, Router Address should all be listed as "<will be supplied by server>."

In the box listed as "Name server addr.:" two lines of numbers should be listed.

129.71.254.5
129.71.1.1

The search domains box can remain empty, but you may put "wvnet.edu" there (without the quotes) if you still experience problems.

To check TCP/IP's configurations, go to File>Configurations. Remote Access Configurations File
As with Remote Access, you can have multiple setups, but we recommend that you have only one.

You will notice that the window looks identical to the Remote Access window. The advantage to this is that the process for adding, deleting and making configurations active is exactly the same.

Remote Access Configurations

Last updated Wednesday, October 13, 2004

Help Desk Navigator
Was this page helpful?
Contact Us

Contact Us

Local Help Desk
Numbers

Log a Problem

Send us Feedback

Select your
Operating System:
Windows
Macintosh
WebTV
Linux
Select your
Area of Inquiry (A-Z):
Account Information
Get an Account!
Connecting to WVNET
Connection Problems
Education Rebate
Program
E-mail
Listserv
Modem Help
Payment Information
Virus Information
Web Pages
Web Hosting
Help Desk Info
Download Software:
Windows | Macintosh
OZ Knowledge Base
Frequently Asked
Questions (FAQ)

[ Home | Site Map | Help Desk | Internet Search Tools ]

Search this site: