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Personal Email Accounts

WVNET offers "POP3 mail service." This provides you with a permanent electronic mail address from which you can send and receive mail. The cost is $2/month per e-mail address. For information on how to sign up for an account, make payment or cancel an account please select the link.

Knowledge is Power

Unless you've called the WVNET help desk and had a problem logged on your behalf, you may never have had occasion to view the OZ problem system (registration required).

But did you also know that OZ OZ Problem Tracking System logo contains a knowledge base of common and not-so-common problems and their solutions? Some knowledge base entries are actually mirrors to WVNET web pages, but other entries are unique to the knowledge base.

You can find many help desk-related topics under the Consult link, as well as the Email link.

What is was in Your E-mail?

If you ever wonder why you're not getting all of the junk email and viruses that your non-WVNET friends are getting, it's because we're filtering. Check out WVNET Mail Processing Statistics to see just how much you're missing.

Payment options for WVNET customers

WVNET offers 3 ways to pay for your modem account.

Credit card:
We currently accept American Express, Discover, MasterCard, and Visa. Automatic deduction will take place on or about the first of each month and will assure continuity of service.

Check:
You will not be billed; you will be provided with payment coupons to include with your check.

Checks must be exactly $16.95 (or multiples thereof).

Payment is due in advance on the 1st of the month. You can pay for several months with one check by including the corresponding coupons.

Automatic debit (checking account withdrawal):
You can pay your monthly $16.95 WVNET Internet dialup account fee through automatic debit to your checking account.

Download forms:
Authorize monthly Credit/Debit Card payment form

Authorize Automatic Debit (checking account withdrawal) form

Update your account information:
WVNET Modem Account Billing Account Information Update

Who do I contact about billing questions?
WVNET Business Office on the Web

Last updated Friday, February 24, 2006