FAQ for WVNET Internet Dialup Modem UsersModem-related services
Modem-related Services Why can't I get reconnected after I've had my account reinstated?Once an account gets reinstated after it's been shut off, the password gets reset to what it was at the time the account was issued. Is there a toll-free (i.e., 800) dialup modem available? Yes, but it's availability is restricted to persons authorized by their local college or university, which is responsible for paying the fourteen cents-per-minute connect fee. Contact your local computer center director for details. Does WVNET support 56kb modems? Yes, at all of our locations. WVNET Internet dialup modems now support the newly announced V.90 protocol, as well as the existing x2 protocol, for 56K access. We upgraded all of our dialup modems throughout the state only one week after the software was released by 3Com/USRobotics. Do WVNET modems support WebTV? Yes. See Connecting to WVNET for instructions. Can I connect to AOL through a WVNET modem? Yes. Install your AOL software as usual on a machine that is properly configured to access the WVNET Internet dialup modems. Make sure that your Internet link with WVNET is active.
On a computer running MacOS, select "TCP Connection" from the "Locality" pop-up menu on the "Sign On" screen, then sign on as usual. Back to top of pageCan I use WVNET as my Internet Service Provider for K-12 Home Access? Yes. First you'll need to obtain an application for "Home Access to Internet for West Virginia Educators" from Phyllis Justice West Virginia Department of Education Building 6, Room 346 1900 Kanawha Blvd. East Charleston, West Virginia 25305-0330 phone: (304) 558-0304 For more information visit the West Virginia Department of Education Office of Technology. Electronic Mail (e-mail) Can I access my POP3 email through the web? Yes. Although WVNET does not provide a direct web interface to your POP3 email account, you can pick up your email from any computer on the internet by using mail2web.com. Can I have email on my POP3 account automatically forwarded to another account? Are there any limitations on e-mail file sizes? What can I do about a large mail file that I can't get off of my POP3 account? The Help Desk recommends PopTray Mail Notifier, an open-source Windows program, which allows you to delete messages from the server without downloading them. Can I backup or restore my e-mail? Who do I contact for a K-12 e-mail account? You will need to contact: Vicki Allen West Virginia Department of Education Building 6, Room 346 1900 Kanawha Blvd. East Charleston, West Virginia 25305-0330 phone: (304) 558-0304 or visit the West Virginia Department of Education Office of Technology E-Mail Account Procedures Web page. Miscellaneous How can I stop someone from harassing me over the Internet?Harassment is against our computer abuse policy, and some forms of harassment are even against the law. Even though a user may appear to "hide" behind a userid number or an IP address, we have the ability to check our usage logs. We need to know the exact time that an abuse took place, the IP address of the abusive person, as well as a transcript or screen capture which shows the nature of the abuse. Send this information to the Help Desk manager. Can I set up my PC to be an FTP or Web server? WVNET Internet dialup modem customers get assigned what is called a "dynamic IP address." This means that every time you sign on, you're assigned an IP address based upon which particular modem you've logged in on. In other words, your IP address is pretty random. Of course, this makes it difficult to use your PC as an FTP or HTML server -- you'd need to determine your temporary address, and let people know what it is for the duration of your one session. Last updated |
|
[ Home | Site Map | Help Desk | Internet Search Tools ]