WVNET's Local Help Desk Contact Information

WVNET distributes accounts for dial-up access to the Internet at public higher education campuses throughout West Virginia. Accounts can be obtained at any of the institutions listed below. Local Help Desks at these institutions are intended as the first level of support.

Technical Support is available at the WVNET main site in Morgantown, 24 hours a day 7 days a week by calling (304)293-5192 or 800-253-1558. If you are calling after 5 p.m., please dial "0" and our after-hours staff will assist you.

* Note that some schools (i.e. WVU, WVU at Parkersburg and Marshall) maintain their own e-mail servers. Information needed to access those e-mail accounts and service-related technical support will need to be obtained from these local Help Desks.

Local Help Desk Contact Information

City Institution Contact Information (all phone numbers prefixed by area code 304) Athens Concord University 384-5291 ellen@concord.edu Beckley Bluefield State College - Beckley Branch 327-4090 cschrader@bluefieldstate.edu Bluefield Bluefield State College 327-4090 cschrader@bluefieldstate.edu Charleston IS&C 558-1257 ischelpdesk@mail.state.wv.us Clarksburg Fairmont State University - Clarksburg Branch 367-4810 wvnet@fairmontstate.edu Elkins Davis & Elkins College 637-1220 cwm@davisandelkins.edu Fairmont Fairmont State University 367-4757 wvnet@fairmontstate.edu Glenville Glenville State College 462-4106 comctr@glenville.edu Huntington Marshall University 696-3200 _helpdesk@marshall.edu Institute West Virginia State University 766-3261 helpdesk@wvstateu.edu Keyser Potomac State College of WVU 1-877-327-9260 oithelp@mail.wvu.edu Lewisburg WVSOM & BSC branch 647-6246 sphillips@wvsom.edu Logan Southern WV Community & Technical College 293-5192 ext 248 helpdesk@mail.wvnet.edu Madison Southern WV Community & Technical College 293-5192 ext 248 helpdesk@mail.wvnet.edu Montgomery West Virginia University Institute of Technology 442-1032 Morgantown West Virginia University 293-4444 ext 1 oithelp@mail.wvu.edu New Martinsville WV Northern Community & Technical College 233-5900 helpdesk@northern.wvnet.edu Parkersburg West Virginia University at Parkersburg 424-8296 keith.brock@mail.wvu.edu Philippi Alderson-Broaddus College 457-6331 ext 6351 maxsonss@mail.ab.edu Ripley West Virginia University at Parkersburg - Jackson Co. Center 424-8296 keith.brock@mail.wvu.edu Saulsville Southern WV Community & Technical College 293-5192 ext 248 helpdesk@mail.wvnet.edu Shepherdstown Shepherd University 876-5457 support@shepherd.edu South Charleston Marshall University Graduate College 800-642-9842 _helpdesk@marshall.edu Summersville Glenville State College - Summersville Branch Info 872-1237        872-1236 Help 462-4106 comctr@glenville.edu Weirton WV Northern Community & Technical College 233-5900 helpdesk@northern.wvnet.edu West Liberty West Liberty State College 336-8043 mccullrr@wlsc.edu Wheeling WV Northern Community & Technical College 233-5900 helpdesk@northern.wvnet.edu Williamson Southern WV Community & Technical College 293-5192 ext 248 helpdesk@mail.wvnet.edu

The WVNET Internet Dialup Service is intended to support the missions and goals of higher education, public education, libraries, and state and local government. These missions and goals include education, research, administration, community service and economic development.