WVNET Help Desk

Getting an Internet Dial-up Account

You may obtain a modem account from the local campus of a West Virginia public higher education institution or by contacting the WVNET Help Desk. You will receive an account user id and password which will be ready for immediate use. This account will continue to be available only if payment is received in a timely manner.

Account Details

Please read WVNET's Budget & Accounting information on Terms and Payment Guidelines.

WVNET's dial-up services allow access:
To both WVNET and the Internet..

TCP/IP addresses are "dynamically allocated," meaning that your Internet address is likely to be different each time that you log on.

Dynamically assigned IP addresses make it impractical for you to set up your personal computer as a permanent server for FTP or World Wide Web access. We recommend that you sign up for a WVNET enhanced Web Hosting package for those purposes. Please contact us for more information about WVNET's Web Hosting packages.

Electronic Mail (e-mail)

WVNET offers "POP3 mail service." This provides you with a permanent electronic mail address from which you can send and receive mail.

You should either obtain electronic mail access through your local institution, or you should request POP3 mail capability when you apply for a WVNET Internet modem access account.

Note: If you do request POP3 mail capability on mail.wvnet.edu, it takes approximately two hours to process the request.

See E-mail @ WVNET for more information regarding obtaining and setting up email accounts.

Update Your Account Information or Request Payment Coupons

Help us keep your contact and billing infomation current!

Using our Update your account information form lets our Business Office verify that your contact information is correct. You may also request Payment Coupons by using this form.

Last updated Tuesday, December 21, 2004

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